ORDERING: You can order online, call in your order or fax 1-800-632-3153 us an order form.
Toll Free Phone: 1-888-962-7268
Toll Free Fax: 1-800-632-3153
Hours: Monday-Friday: 7:00am - 3:00pm Pacific Time
Curtis Promotions PO Box 2830 Chino Hills, CA 91709
ARTWORK: Your own mascot or one of our stock art designs will be reproduced at no charge. This includes enlarging or reducing, typesetting your school name, slogan etc.... If you would like to use your own design, please send a clean, large size black & white copy. We will resize it for you at no additional charge. Please do not fax your original artwork, it usually does not fax clear enough to reproduce. You may e-mail your own artwork (.tiff or .eps files) black & white line art. Fonts must be converted to paths. Your artwork will be done when you place an order with us. If we incur costs and time to redo or redesign your Mascot or Logo and you cancel the order, we may or may not have to charge you for the time spent in paying our artists depending on the circumstances.
SAMPLES: Sample requests that total $2.00 or more will be invoiced at 1st column price. Shipping charges may apply to samples.
PRODUCTION TIME: Custom Orders: 2-4 weeks after receipt of artwork, unless otherwise noted. No imprint: appx. 1 week. Please order early. Super Rush "EVENT ORDERS" will be accommodated whenever possible, but there may be an additional charge of $25.00 per product or more depending on when you need it. Please put in your order, then call us if you have a critical in hands date.
PROOFS: Paper proofs are available at no extra charge with your order. Request it on your order. Orders do not go into production until you approve the proof. Please respond to the proof ASAP.
COLORS: Product and Imprint Colors are constantly being added. Inquire for current selection.
OVERRUNS/UNDERRUNS: All efforts will be made to ship exact quantities, but due to printing variations, we reserve the right to overship or undership 5% and bill accordingly.
RETURNS: All return authorizations or claim requests must be made within 30 days of delivery. Unauthorized returns will be refused. No returns will be accepted for imprinted, special order & some unimprinted merchandise unless it is determined to be defective by the factory.
CANCELLATIONS: Canceled orders are subject to all expenses incurred up to date of cancellation. Completed orders cannot be canceled.
CREDIT TERMS: We will send open account to Public Schools whom provide complete payment information and when approvals of the order & artwork are done through the School. Please have the principal's signature on your order or the staff advisor/director. To have an open account, we must ship to the School and not to a home address. We also accept purchase orders. You will receive a bill a few days after receiving your order. Terms are net 30 days from date of invoice. Interest will be charged on late payments. Orders from individuals must be accompanied by payment.
CREDIT CARDS: Visa, Mastercard. Paypal-make payments to firstname.lastname@example.org
LOGOS/MASCOTS: Logos used in this catalogue are for illustration purposes only. They do not imply endorsement, nor are any items with these specific logos for sale to anyone other that the parties expressly authorized by the owner of such designs. Logos received for use in producing products must be in compliance with all trademark, copyright, patent or related laws or acts and are the responsibility of the purchaser. Please do not take our Mascots as they are copyrighted.
DISCLAIMER: Due to variances of materials, we cannot guarantee continuity of exact shade, color, size, texture or construction of finished goods from lot to lot.
WARRANTY: Your satisfaction is our first priority. If we have not followed your instructions or reproduced art within specifications provided, we will reprint your order or issue credit. Liability is limited to the original amount of the invoice.
Any controversy or claim arising out of or relating to this contract or the breach thereof shall be settled by arbitration in accordance with the uniform rules for Better Business arbitration in accordance with the uniform rules for Better Business Bureau arbitration & judgment rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
CHANGES TO ORDER Any changes once the order is in production will be billed for any work done, plus any work to make the change. This may also delay shipping.
PRICING: Subject to change without prior notice. Any errors on our website or our catalog are subject to correction. All prices are in US dollars.
PACKAGING: All products are packaged bulk unless otherwise specified.
THANK YOU FOR YOUR BUSINESS! IT IS APPRECIATED!
Visit our sister sites: www.ptastuff.com www.schoolspiritstickers.com www.mascotbandZ.com www.schoolspiritsocks.com Have a Blessed day!